TO ORDER
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johnbmcnamara.com p. o. box 160305 altamonte springs, fl 32716-0305 (407) 774-1063
HOURS OF OPERATION: 7 DAYS A WEEK MONDAY - SUNDAY: 9 am - 7 pm EASTERN TIME (email may also be responded to beyond these hours)
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HOW TO ORDER While online shopping carts are great for ordering music and books, we feel such an approach is too impersonal and lacks a certain level of customer service that we feel our clients deserve. We can take your order in several ways, either by email, over the phone, or by fax. If you wish to order by email, you can provide all pertinent information in an email to us and then simply phone us with your credit card information. We accept all major credit cards directly, not through an unknown third party. Once you order from us, we alone keep all your information securely on file on an OFFLINE computer, not online where it is vulnerable to hackers and outside parties! Future subsequent orders can then be placed with ease by a simple email or call, requesting us to process your credit card that was used previously. When placing an order, please have the ITEM NUMBER handy. This is the code next to the price and it helps us to accurately identify what you would like. I NO LONGER AM TAKING ANY CUSTOM WORK - ITEMS ALREADY MADE ON THIS WEBSITE ARE ALL THAT ARE AVAILABLE FOR SALE. PAYMENT Orders paid for with MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER and bank checks are shipped immediately if in stock. DUE TO RAMPANT FRAUD AND HACKED ACCOUNTS WITHIN THE PAY PAL SYSTEM, WE NO LONGER ACCEPT PAY PAL. The easiest way to pay with a credit card is to phone us. If you desire to pay by check or money order, you may contact us and have your order held for 5 days awaiting your payment to avoid disappointment on sold out items. Personal and company checks will delay shipping until check clears. Please make checks payable to "John B. McNamara" PRICING Pricing on all jewelry chains is subject to change due to fluctuation in the gold market. RETURN POLICY At the risk of sounding like a "sales pitch', the jewelry shown IS truly more beautiful than in the pictures. We strive to make the photos as accurate a representation as possible rather than using enhanced images - a common scam in the jewelry industry. It is impossible to capture in a photo, the brilliance, luster and dimensionality that ancient coin jewelry offers therefore, our clients are invariably pleasantly surprised to find a piece exceeds their expectations upon arrival. Of course we always want you to be happy with your purchase. If for any reason you are dissatisfied with your purchase, you may return any unaltered merchandise within 10 days of the invoice date for a complete refund less your return postage. We MUST physically have the returned item in our possession before this 10 day period otherwise no refund will be given. Within this timeframe, no merchandise will be accepted without prior return authorization. You must contact us PRIOR to returning an item. Since custom work and special orders (including non-stock chain lengths) are specifically for you, we cannot extend any return policy on these transactions and all of these sales are final.
SHIPPING CHARGES Unless specified, we ship UPS Ground insured. There is a simple flat rate of $15 shipping and insurance charge on all orders within the lower 48 states of the U.S.. Shipment charges and carriers to addresses other than the lower 48 states may vary. Overnight or special express shipping available. International orders are welcome except ... WE DO NOT SHIP TO ANY COUNTRIES IN AFRICA OR EASTERN EUROPE! SALES TAX FL residents only need add 7% or submit tax resale number. SPECIAL ORDERS SPECIAL ORDERS REQUIRE PREPAYMENT IN FULL AT THE INITIAL TIME OF THE ORDER. Since special orders (including non-stock chain lengths) are specifically for you, we cannot extend any return policy on these transactions and all of these sales are final. |
